Notes on the production process

After placing an order, all data can be transferred to us simply by data upload or as an attachment in an e-mail to the corresponding area. The link to the data upload will be displayed after you have completed your order.

You will also receive a confirmation e-mail from us regarding your order. In this e-mail you will find another link that will take you to the upload area on our website.
Alternatively, you can access this page via “My account” –> “Orders” –> “Upload data”. Here you can transfer all the necessary data for your order to us.

With the start of production your uploaded data will be checked. If you have any questions, the corresponding department will contact you directly.
If you have any questions, please contact the corresponding department via e-mail.

IMPORTANT: Production will only start after receipt of payment and when all necessary data (audio and print data as well as delivery approval) are available. The delivery time applies from the start of production.

Delivery license

As a producer of cassettes, we are obliged to release the audio carriers only upon presentation of a delivery permit.
For EVERY sound carrier duplication (duplicated cassettes) we therefore need the delivery permit of a collecting society (in Germany GEMA). The production should be registered in the country where the distribution of the cassettes will take place. The application or the production notification is NOT sufficient. Processing times for the application should ideally be planned for before the order is placed.
EVERY production must be reported. This also applies to productions that do not contain repertoire subject to licensing. Works whose authors (composer, lyricist) are members of a collecting society are subject to licensing. No fees are payable for licence-free sound recordings.
Only when the delivery permit has been submitted does production and the delivery time begin. In exceptional cases, production can also be started beforehand. The best way to do this is to contact us directly by e-mail.
Note on registration with GEMA: The production notification is not an application for membership in GEMA.

Audio data

  • IMPORTANT: For multiple cassettes per order, specify the assignment of the data to each cassette (for example, by case colors or exact tape length)
  • Specify information about track order, side assignment, pause length, artist, album title, catalog number and composer/lyricist in a separate text document
  • resolution min. 44.1 kHz, sampling rate min. 16 bit
  • delivery as a .wav-file
  • delivery of titles as one file per side (including breaks) preferred, individual files with indication of the pause length are also possible.
  • page separation (A and B) and title order should be clearly visible in the file name
  • with no indication of the pause length and delivery in individual tracks, a pause of 2 seconds is inserted between the titles

Print data

Depending on the order, please observe the following requirements and specifications:

Sticky labels (12 pieces per DIN A4 sheet)

If you book the option “Print data check”, you will receive a PDF of the final layout after the data check. Production will only start after approval. If the option was not selected, there is no right to claim if the data sent in does not meet our specifications.”