Terms and Conditions
1. Conclusion of contract / contract language
The presentation of the goods in our Onlineshop / catalog is not a binding offer to the customer, but merely represents a sales prospect. By sending an order, you give us a binding offer to conclude a contract for the goods contained in the order to the order with the order Conditions; The telephone, fax and Internet orders are legally the same. The receipt of the order is confirmed by an acknowledgment of receipt; This acknowledgment of receipt represents acceptance of the order. The contract is thus concluded.
The contract language is German.2. Starting materials The initial materials to be procured by the customer, in particular masterbands, must be delivered free of charge to us in perfect condition. The starting materials are then in an impeccable condition when they are deficient. The production templates are processed in an identical form. A review regarding function and format is not part of this contract, unless this is agreed separately. If, on our part, we are concerned about the usability of the raw materials, we will notify the customer that he has to procure new raw materials without delay. The client bears the risk and costs of transporting data carriers, files and data online and offline. In the case of a loss caused by us or damage caused to us by the materials handed over to us, we are only liable for the material value. All raw materials stored in our warehouse, which have not been used for at least twelve months, will be returned or destroyed by the customer. The customer bears the costs for this. We are not responsible for the content of products ordered. In particular, we are not obligated to accept orders for illegal contents (for example xenophobic, violence-promoting, right-radical or pornographic content). In such cases, we shall be entitled to withdraw from the entire order, which shall be reimbursed by the customer. If we are made liable for damages by third parties on the basis of the above-mentioned contents, we are entitled to demand indemnity and damages from the customer.
4. Right of revocation for consumers Cancellation You can revoke your declaration of the contract in writing (eg letter, fax, e-mail) within 14 days without giving any reasons or – if the matter is left to you before the deadline – by returning the goods. The period begins upon receipt of this instruction in text form but not before receipt of the goods by the consignee (in the case of the recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information requirements pursuant to Article 246 § 2 in conjunction with § 1 para (1) and (2) of the German Civil Code as well as our obligations pursuant to § 312g (1) sentence 1 BGB in conjunction with Article 246 (3) of the German Civil Code. The timely dispatch of the revocation or of the goods is sufficient to ensure the revocation period. The revocation must be sent to: AUDIO SERVICE Mencroft 20 04155 Leipzig, Germany E-Mail: firstname.lastname@example.org Returns: In the case of an effective revocation, the services received at both ends must be returned and any benefits (eg interest) drawn. If you can not or do not return or receive the received performance as well as usages (e.g., advantages of use) or only in a deteriorated condition, you must provide us with this information. For the deterioration of the goods and for drawn uses, you must only pay the value of the goods, as far as the use or the deterioration is due to a handling of the thing, which goes beyond the examination of the characteristics and the function. “Testing the characteristics and the mode of operation” means testing and testing the goods, as is possible and customary in the store business. Transportable items are to be returned at our risk. You must pay the regular cost of the return if the delivered product corresponds to the ordered and if the price of the returned item does not exceed an amount of 40 Euro or if you at a higher price of the thing at the time of the revocation not yet the consideration or a Contractually agreed partial payment. Otherwise, the return is free for you. Non-package items will be collected from you. Obligations to reimburse payments must be met within 30 days. The period begins for you with the sending of your declaration of revocation or the thing, for us with their receipt. End of revocation The right of revocation does not exist in contracts for the delivery of goods, which are made according to customer specifications or are clearly tailored to the personal requirements.
Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:
The European Commission is providing an online dispute resolution platform (OS), which can be found at https://ec.europa.eu/consumers/odr. We are not obligated or unwilling to participate in a dispute settlement procedure before a consumer sacking agency.